remittance EFT posting unknown

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heatherevans
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Joined: Mon Aug 04, 2014 1:09 pm

remittance EFT posting unknown

Post by heatherevans » Mon Aug 04, 2014 1:20 pm

I am having problems with a lot of my patients that I'm trying to post through EFT being listed as "unknown". Is there a setting that I need to change in order for Medisoft to recognize it?

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Gavin Walker
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Re: remittance EFT posting unknown

Post by Gavin Walker » Mon Aug 04, 2014 2:46 pm

Are you talking about posting an electronic remittance advice with Revenue Management?
Gavin Walker
Walker Tek Solutions, LLC
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heatherevans
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Joined: Mon Aug 04, 2014 1:09 pm

Re: remittance EFT posting unknown

Post by heatherevans » Mon Aug 04, 2014 3:26 pm

Yes. Normally I don't have problems too much with posting the 835 EFT's through Revenue Management, but lately, it's not recognizing a lot of the patients so I have to assign each patient and the line item.

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Gavin Walker
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Re: remittance EFT posting unknown

Post by Gavin Walker » Mon Aug 04, 2014 4:47 pm

Do you also submit your claims with Revenue Management or where these paper or print-image claims?

heatherevans
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Re: remittance EFT posting unknown

Post by heatherevans » Mon Aug 04, 2014 5:04 pm

it's mixed. Some of them go on paper to the same carrier that have electronic. It looks like the ones that all went on paper are the ones that are "unknown".

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Gavin Walker
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Re: remittance EFT posting unknown

Post by Gavin Walker » Mon Aug 04, 2014 8:25 pm

Using the report designer, try changing box 26 to print just the claim number.

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