V19

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dborders
Posts: 71
Joined: Mon Oct 25, 2010 7:59 pm

V19

Post by dborders » Wed Apr 09, 2014 8:40 am

Trying to print pt Statements from V19 and it keeps telling me code value 0/00/000 is not a valid date yet I have a date range in there....why is it doing this?

thank you
Dawn Borders

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Gavin Walker
Posts: 4204
Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: V19

Post by Gavin Walker » Thu Apr 10, 2014 10:15 am

This is a known defect in Medisoft v19.

Problem or Issue

The message "0/0/0000 is not a valid date when printing a patient remainder statement in Statement Management.

Cause

The date of last payment field has an invalid date value.

Solution

An edit to the report labeled Remainder Statement (All Pmts/Deduct) is required to make the error message not come up.
Steps to fix the report:
In Medisoft, go to Reports, then Choose Design Custom Reports and Bills.
Choose Open Report and select the report titled Remainder Statement (All Pmts/Deduct).
Right click on the field for Date of Last Payment data field DBText16. The expression reads If Case/Guarantor.Date of Last Payment is not equal to 0/0/0000, just remove the 0/0/0000 and leave it blank. Save the report with a new name.

Workaround

Using another patient remainder statement report will work as well.

Related Defect Number

#23823

Files Affected / Dates

mrstm9.mre

Software Fix Release Date

N/A
Gavin Walker
Walker Tek Solutions, LLC
866-890-6777
417-890-6777

drk
Posts: 155
Joined: Sat Oct 11, 2014 11:40 am
Location: Boston, MA

Re: V19

Post by drk » Wed Dec 14, 2016 9:58 am

I ran into this error earlier. On V20, I just found out that the corresponding report appears to be mrstm6.mre.

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Gavin Walker
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Joined: Wed Apr 04, 2007 10:11 pm
Location: Springfield, MO
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Re: V19

Post by Gavin Walker » Wed Dec 14, 2016 3:31 pm

It could be. You might be using a customized version of the report or another report was also affected.

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