If the payer requires NPI Only then you should delete out all PINS, Group IDs, Practice IDs, and qualifiers for that insurance carrier only. Some versions of Medisoft have a nasty habbit of populating the qualifier codes back in even after you delete them out. To double check, re-edit the insurance carrier and go back to the PINs tab. If everything looks good CLICK CANCEL. Medisoft v14 added a new option in Program Options -> Data Entry -> make sure Automatically Calculate blank PIN qualifiers is unchecked.
Many payers still require the legacy provider ID in addition to the NPI. To submit the legacy provider id edit your insurance carrier and go to the PINs tab and enter the PINs and Group IDs directly on this tab. Also, make sure you have entered the correct qualitier codes.
- 0B = State License
1A = Blue Cross Provider Number
1B = Blue Shield Provider Number
1C = Medicare Provider Number
1D = Medicaid Provider Number
1G = Provider UPIN Number
1H = Champus Identification Number
1J = Facility ID Number
B3 = Preferred Provider Organization Number
BQ = Health Maintenance Organization Code Number
EI = Employer’s Identification Number
FH = Clinic Number
G2 = Provider Commercial Number
G5 = Provider Site Number
LU = Location Number
N5 = Provider Plan Network Identification Number
SY = Social Security Number
U3 = Unique Supplier Identification Number
X5 = State Industrial Accident Provider Number