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Still can't understand the reason why Medicaid doesn't receive Cross Over claims from Medicare. I selected Crossover in secondary insurance claims and still nothing works. What could be another solution for this problem. Thank you
- Posts: 4236
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
Since you know the claims didn't cross over you can send your secondary claims to the clearinghouse. From the Claims window go to Select -> Pri. & Sec. -> Ready to Send. You may have to change the status of the claim to Ready to Send in Medisoft Claims management first.