Box 29 on form 1500 and Payment field
Posted: Sat Oct 20, 2012 4:05 am
OK help me out here.
We are trying to resubmit a claim to medicare that was only partially paid because of a billing error on our end. Medicare has told us that we must resubmit the claim but the claim must reflect the payment that has been made. Fine.
I entered the payments in Medisoft and it reflects the payments in the "Insurance 1 Amount Paid" field.
I try to print out the claim on form 1500 but box 29 is blank.
Medisoft help says:
"Box 29
Amount paid. Note: If payments are not applied during transaction entry, the amount printed in this box is unpredictable. This information comes from the Transaction Entry window, Payment field."
Ok so I go back to transactions and don't see a "Payment Field". I add the field and it just shows an amount of 0.00
I try to enter an ammount manually It shows the ammount I entered but when I click on save transactions it dissapears. I enter a new payment transaction just to test and see if it appiles to the Payment field, It just appies it to the Insurance 1 field.
Help
We are using medisoft V17 SP1 (17.1.2.128)
We are trying to resubmit a claim to medicare that was only partially paid because of a billing error on our end. Medicare has told us that we must resubmit the claim but the claim must reflect the payment that has been made. Fine.
I entered the payments in Medisoft and it reflects the payments in the "Insurance 1 Amount Paid" field.
I try to print out the claim on form 1500 but box 29 is blank.
Medisoft help says:
"Box 29
Amount paid. Note: If payments are not applied during transaction entry, the amount printed in this box is unpredictable. This information comes from the Transaction Entry window, Payment field."
Ok so I go back to transactions and don't see a "Payment Field". I add the field and it just shows an amount of 0.00
I try to enter an ammount manually It shows the ammount I entered but when I click on save transactions it dissapears. I enter a new payment transaction just to test and see if it appiles to the Payment field, It just appies it to the Insurance 1 field.
Help
We are using medisoft V17 SP1 (17.1.2.128)